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Privacy policy
The following information about our Privacy Policy reflects the commitment of Emasters Advanced Systems, S.L., (“Tuorgonita.com”), an entity with address at Carrer Sant Pere, 29, 17400 Breda (Girona), with CIF number B10745305 as responsible for the treatment, for maintaining and guaranteeing safe commercial relations through the protection of personal data, guaranteeing the right to privacy of each of the users of our services. In this document we explain how we use personal data when using our services.
Definition of personal data
As "Personal Data" we must understand any information concerning an identified or identifiable natural person. Among others, the name, surname, postal and electronic address, as well as the telephone number are included.
Treatment and purposes of the data collected
Any personal data that you provide us when visiting our web portal will be treated in accordance with data protection regulations and will only be collected, processed and used for lawful, legitimate and informed purposes. Therefore, we detail all the purposes for which Emasters Advanced Systems S.L. uses personal data:
- For sending contact forms or emails and telephone service:
• Purpose: To be able to answer the questions raised and get in touch with the user to resolve the doubts or issues raised.
• Legitimation: The legitimate basis with which the data will be processed lies in the execution of the requested pre-contractual measures and/or the consent given.
• Storage periods: The data will be kept for the time necessary to respond to the questions raised.
- For the newsletter subscription:
• Purpose: Send newsletters to subscribed users.
• Legitimation: The legitimate basis with which the data will be processed lies in the execution of the requested pre-contractual measures and/or the consent given.
• Storage periods: The data will be kept until the subscription is cancelled.
- For transactions / product acquisition:
• Purpose: To be able to carry out the pertinent procedures for the sale of the products selected by the client and for the sale to be successful. In addition to sending commercial information on new offers and products similar to those purchased through electronic means.
• Legitimation: The legitimate basis with which the data will be processed lies in the execution of the requested pre-contractual measures.
• Communication of data to third parties: In order to supply the purchased products, your data will be communicated to logistics operators so that they can send your order to the address indicated.
On the other hand, in those cases in which the user decides to make a purchase with deferred and/or financed payment, their data will be provided to the indicated collaborator in Emasters Advanced Systems S.L. so that you can assess the financial solvency and proceed to grant the financing. In these cases we strongly recommend reading the legal terms of the website of collaborators external to Tuorgonita.com.
• Conservation periods: The data will be kept for the time necessary to comply with the appropriate legal obligations, such as fiscal and tax matters.
From Tuorgonita.com we will inform all users of the non-obligatory nature of the collection of certain personal data, except in the fields that indicate otherwise. However, failure to provide said data may prevent Emasters Advanced Systems S.L. provide all those Services linked to such data, releasing us from all responsibility for the non-provision or incomplete provision of these Services.
It is the user's obligation to provide the data truthfully and keep it updated, so Tuorgonita.com reserves the right to exclude from the services and proceed to cancel the service to any user who has provided false data, without prejudice to other actions that proceed by law.
Your personal data will NOT be communicated to any other company. In the event that it is necessary to communicate your information to another entity, your express consent will be requested before making the communication. On the other hand, Emasters Advanced Systems S.L. does not make international data transfers or make automated decisions on the information provided by the User.
Security of your personal data
Emasters Advanced Systems S.L. has a special concern for ensuring the security of your personal data. Your data is stored in our information systems, where we have adopted and implemented technical and organizational security measures to prevent any loss or unauthorized use by third parties, for example, our web portals use Https data encryption protocols. p>
Information on the use of cookies
For the mere fact of visiting this web portal or using the services of Emasters Advanced Systems S.L. no personal data that identifies a User is automatically recorded. However, we inform you that while browsing the Website, "cookies" are used, small data files that are generated on the Internet user's computer and that allow us to obtain the following analytical information:
a) The date and time of access to the Web, allowing to know the busiest hours, and make the necessary adjustments to avoid saturation problems during our peak hours.
b) The number of daily visitors to each section, allowing to know the most successful areas and increase and improve its content, so that users obtain a more satisfactory result and improve the design of the contents. p>
c) The date and time of the last time the user visited the Website to carry out analytical and statistical studies on the use of the website.
d) Security elements involved in controlling access to restricted areas.For more information visit our cookie policy.
Rights of users
With the aim of protecting its consumers and due to the international reach of Tuorgonita.com, any user or client regardless of where they reside may exercise the actions to defend their privacy established by various international regulations, such as the following rights to:
1. Obtain confirmation as to whether or not Tuorgonita.com is processing personal data that concerns them;
2. Access or know your personal data processed by Tuorgonita.com;
3. Rectify inaccurate data;
4. Delete your data when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
5. Limit, in certain circumstances, the legitimate processing of your data by Tuorgonita.com, in which case it would only keep them for the exercise or defense of claims due to legal obligation.
6. Oppose (opt-out) the processing of your data by Tuorgonita.com. In the case of marketing or direct electronic communications, the shipments will offer an automatic system to reject the receipt of future commercial communications; all this without retroactive effects on the previous treatment or transfer of data to third parties, and without prejudice to the obligations and legal consequences that derive from it.
7. Request data portability, in which case the information you provided will be delivered to you in a structured, commonly used and machine-readable format so that it can be transmitted to another data controller.
Tuorgonita.com informs that it elaborates profiles of its clients with the sole objective of suggesting personalized offers and discounts, as well as improvements in the user experience without having legal effects in any case; that is, they do not affect the normal contracting of the services offered by the web. Tuorgonita.com does not sell or assign without prior authorization any information of its clients or users in the traditional legal sense (transaction with economic value), although any type of information exchange may be considered as a sale in accordance with some regulations on privacy. For this reason, we inform you that at all times, users may choose not to sell their personal data in the event that they were to do so, prior information from Tuorgonita.com. You can exercise these rights by writing, indicating DATA PROTECTION, by email to the address: info@tuorgonita.com. The exercise of these rights is free, unless manifestly unfounded or excessive requests are made, in which case the interested party may be required to assume the cost of processing the request. Users may exercise, at any time, their right not to be discriminated against for exercising their privacy rights. In the event that you consider your rights regarding the protection of your personal data violated, especially when you have not obtained satisfaction in the exercise of your rights, you can file your complaint with the competent national supervisory authorities on privacy and consumer rights. For any clarification, please contact our Data Protection Officer at info@tuorgonita.com.
Changes to the Privacy Policy
Our Privacy Policy may be updated due to changes and legal needs, as well as due to improvements and changes included in the way we offer and provide our services. Therefore, we recommend that you visit and access our Privacy Policy periodically, in order to have access and Know the latest changes that may have been incorporated. In the event that said changes are related to the consent given by the user, in such case an independent and separate notification will be sent to collect it again.
If during reading you have any questions or concerns about our Privacy Policy or you want exercise any right or action related to your personal data, please contact us at the following email address info@tuorgonita.com.
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